At Shanaiya.com we are committed to protecting your privacy & personal details. Our Privacy Policy demonstrates our commitment to protect the privacy of our customers. We comply with the standards, procedures and requirements laid down in the UK Data Protection Act. When you place an order we collect your name, e-mail address, mailing address, phone number and We Do Not keep your credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. This information is used to process orders and to provide a more personal shopping experience. We do not pass on, sell, trade or rent your personal information to other companies other than the information which is required to fulfill the delivery of your order. We may contact you to verify your order for your added protection.

At Shanaiya.com, our aim is to achieve 100% customer satisfaction and to provide you with a personalised shopping experience that is quick, safe and reliable. Please find below the most frequently asked questions by our customers.