Under our terms you have the right to cancel a purchase after you have placed an order (prior to delivery). You must notify us immediately via email or phone to cancel the transaction.
If you are returning an item due to incorrect size/fitting we will give you a refund as long as the goods reach us within 7 days of delivery. Buyer pays delivery cost and 10% processing fee for each refunded items.
After this period we reserve the right to refuse the return of the item. Your statutory rights are not affected.
You agree that you are responsible for the goods until they reach us. You agree to notify us before you return any goods by completing the returns form. Items returned without prior authorisation will not be accepted as returned items/goods.
By removing any of our tags you agree the goods/items cannot be returned under any circumstances.
Certain goods are non refundable/non returnable; these are clearly marked and stated on the website.